Frequently asked questions
Everything you need to know before you play
What is an escape room?
It's a live game where your group enters a themed room and has a limited time to solve puzzles, find clues and complete a mission by working as a team.
How many people can play?
It depends on the room: Breadcrumbs and New Hotel Russell take 2 to 6-7 players, and The Secret Treasure (hall escape) up to 10. For larger groups, contact us.
Can children play?
Yes, accompanied by an adult. Breadcrumbs is our most family-friendly room; the others are also enjoyable as a family by adjusting the clues.
How long does it take?
The game lasts 60 or 90 minutes depending on the room, plus about 15 minutes of introduction. Book with enough margin to arrive on time.
Do I need previous experience?
Not at all. You only need observation, logic and the will to have fun. The game master is with you throughout the game.
How much does it cost?
The price is per group and drops the more of you there are: from around €19-23 per person. You'll see the exact price when choosing room and number of players.
Do I have to arrive early?
Yes, arrive 5 minutes early for the introduction and to start on time. If you're late, play time may be shortened.
Can I pay only part when booking?
Yes. Depending on the room you can pay the full amount or just a deposit when booking online and pay the rest on the day.
What happens if I book the escape room for four people but there end up being more or fewer players?
A booking for the escape room is for between 2 and 6 people. If you’ve booked for 4 but end up with more or fewer people, that’s fine. You simply pay the difference at the venue, or we’ll issue a refund if there are fewer players.
Can you hold a birthday party in the escape room?
We love having groups come in to celebrate their birthdays, but our venue only offers the escape room experience, which lasts approximately 90 minutes. We do not host afternoon tea, lunch or dinner parties. This is because the venue is not equipped for such events, nor do we hold a licence for these purposes.
In which languages are our escape rooms available?
Our escape rooms are available in both English (€10 surcharge) and Spanish. When booking, you can choose the language in which you’d like to play. If you’re more comfortable reading English than Spanish, we recommend playing in English.
Can children go to our escape rooms on their own?
When booking the room, you have the option of requesting an instructor to accompany you, who will make a number of adjustments to suit younger children so they can enjoy themselves to the full. If you would like to take up this option, please make sure to specify this when booking so that we can arrange for an instructor; there will be an additional charge of €10.
Is the room scary or full of jump scares?
No. Our rooms are not horror rooms and have no jump scares. Breadcrumbs is a fantasy room suitable for families, and the rest are adventure and investigation rooms. You can play with complete peace of mind.
Can I play if I suffer from claustrophobia?
Yes. We never lock you in: the door can always be opened and a game master follows the game. If you have any concerns, tell us when booking and we'll explain.
What is a themed night, murder dinner or live whodunit?
It's an experience where you step into a character and live a story first-hand —usually a mystery or a murder— over a lunch, snack or dinner. You and your group investigate to find the culprit.
What kind of dinner is it? Can I choose the menu? What about intolerances?
We coordinate the catering with you depending on the format and the location of the event. Tell us the group's intolerances or allergies when arranging the evening and we'll take them into account.
How do I play my character?
There are no scripts to memorise. We give you your character and the information you need, and our team guides the evening at all times. Just go with it.
How long is a themed night?
It usually lasts between 1.5 and 2 hours, combined with the lunch or dinner. The exact length depends on the format and the size of the group.
Where is it played or held?
At our venue in central Marbella, or at your location: we bring the experience to your home, a venue or your event in Marbella, Málaga and the surrounding area.
What if my group is small or I'm on my own?
Message us and we'll let you know about open sessions or dates where you can join another group. We also adapt the experiences to small groups.